Privacy Policy

Mastery’s privacy policy governs how we collect and use personal information.

Collection of Information

SOURCES OF PERSONAL INFORMATION When you visit this website, you may provide Mastery with two types of information: personal information you knowingly and voluntarily choose to disclose, and information that we automatically collect as you browse this website.

In the course of inquiring about or using Mastery’s services, including registering on or using our website you may be asked for, among other things, the following personal information: your name, e-mail address, postal address, telephone number, fax number, business contact information, communication preferences and other registration information.


The personal information collected by Mastery includes:

– Identifiers (name, e-mail address, postal address, telephone number, fax number, business contact information, communication preferences and other registration information.)  We use this information to respond to your inquiries about Mastery’s service and manage your registration on the website.

– Internet or other electronic network activity information (referring URLs, IP addresses, domain types, the browser type used to come to this website, the country, state and telephone area code where their servers are located, the pages of this website that visitors viewed during their visit, any search terms entered on this website, social media interactions).  We use this information to personalize your website experience and improve the performance of this Website and make it more compatible with the technology used by the visitors of this Website.


Mastery respects and values the relationships we build with our customers and carriers. We do not sell personal information to other websites or businesses.  The personally identifiable information collected by Mastery is used only for the limited purposes described in this Privacy Policy.  We may share your information among our subsidiaries and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this website, or to protect our business, property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party. We may also disclose non-personally identifiable visitor information to other parties for marketing, advertising or other uses.


We will keep your personal information only for as long as reasonably necessary to fulfill the purposes for which personal information is collected as stated herein; for as long as is necessary for the performance of the contract between you and us, if any; and to comply with legal and statutory obligations, such as in tax, trade and corporate laws. When we no longer need your personal information for our purposes, we will destroy, delete or erase that personal information or convert it into an anonymous form.

Communication Preferences and Control Over Information

Mastery may send you communications by email, mobile text (SMS) messaging, telephone calls, or push notification. Mastery may also send emails to customers (including their employees) that promote the same kinds of products and services Mastery is presently providing them, or similar kinds of Mastery products and services that may be of interest to them. If you have any questions or concerns about the type of personal information Mastery has about you, would like to change/correct any personal information, or request that Mastery delete any personal information, you may contact us via the email address or phone number given on our website. You may also opt out of any future communications from Mastery at any time. We will try to comply with your request(s) as soon as reasonably practicable.

Third Party Advertising

We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use this website or online services. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use Mastery’s website. You may receive advertisements based on information relating to your access to and use of this website and other websites or online services on any of your devices, as well as on information received from third parties. These companies may place or recognize a unique cookie on your browser. They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.  The cookies used by Mastery do not collect or store your personal information and any information collected is anonymized.

Information Security

Securing your personal information is important to Mastery. The personal information we collect is stored within databases that we control directly or through our service providers, and we have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the personal information we collect online. Mastery will exercise all reasonable efforts to safeguard the confidentiality of personal information, such the use of firewalls and encryption technology consistent with industry standards. However, no transmission can be absolutely secure. Accordingly, Mastery shall not be liable for unauthorized disclosure of personal information due to no fault of Mastery, including, but not limited to, errors in transmission and unauthorized acts of Mastery staff or third parties.


If you are a resident of the state of California, the following rights are available to you under the California Consumer Privacy Act.

Right to access: You have the right to request that we disclose the categories of personal information collected, the categories of sources from which personal information is collected, the business or commercial purpose for collection, the categories of third parties with which we share personal information, and the specific pieces of personal information that we have about you.  You also have the right to request that we provide your personal information to you in a readily useable format.

Right to request deletion: You have the right to request that we delete personal information that we collected from you.  Note, however, that certain requests to delete personal information may be denied if we are required to retain the information as a matter of law, the information is necessary for detecting security incidents, exercising free speech, protecting or defending against legal claims, or for internal uses reasonably aligned with consumer expectations, including transaction data.

Right to non-discrimination: You have the right not to receive discriminatory treatment by us for exercise of these privacy rights.  We do not offer financial incentives related to the provision of data.

Authorized agent:  You have the right to designate an authorized agent to make these requests on your behalf.

To exercise any of these rights, please contact us at 800-331-1314 or [email protected].  We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.


If you are located in the European Economic Area, including the United Kingdom (“EEA”), the following additional provisions apply to our processing of your Personal Information. For such residents, the provisions of this EEA Addendum prevail over conflicting provisions of the Privacy Policy.

Data Subject Rights

If you are located in the EEA, you have rights as a data subject under applicable data protection law. You may exercise these rights, in accordance with applicable law, free of charge or (where warranted) for a reasonable fee. These rights include:

  • the right to request access to your Personal Information;
  • the right to receive a copy of your Personal Information for purposes of transmitting it to another company;
  • the right to have your Personal Information corrected or erased or restricted;
  • the right to withdraw any consent you have provided to our processing of your Personal Information;
  • the right to object to our processing of your Personal Information, including profiling.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation. You may request to exercise these rights by contacting   us. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.


If you have questions about this website or Mastery’s Privacy Policy, please feel free to contact us at [email protected] or Mastery Logistics Systems, Inc., 272 E. Deerpath Road, Unit 328, Lake Forst, IL 60045.